Return Terms

For returns, we must first call or send an email to coordinate the delivery and then bring it to our office our contact information is as follows:

R.U.C. 8-795-2155 DV7
Tocumen, Plaza Mas La Siesta, Piso 2, Inside of Ital Studios
Panama, Republic of Panama
Phone: 203-4500
Whatsapp: +507 6522-2247

The returned product must meet the following criteria:

  1. You must realizase within 7 calendar days after receiving the goods
  2. Must be in perfect condition
  3. If the package is opened, it should not be impaired or damaged
  4. Should contain all the accessories contained in the package
  5. Must bring the original invoice in good condition    

The customer has the option to pay the shipping cost, if he needs to make a change.

Hours at our offices

Monday through Friday from 9:00 AM to 5:00 PM